Last updated: 9/20/2026
These Terms of Service ("Terms") govern access to and use of GoHop, a connected marketing operating platform operated by Black Star LIMO, LLC (Lead Intelligence & Marketing Optimization) ("GoHop," "we," "us"). By creating an account or otherwise using GoHop, you agree to these Terms. If you're agreeing on behalf of a company, you're confirming you have authority to bind that company.
GoHop provides short links, smart rotators, Quick Splash pages, campaign reporting, deterministic conversion intelligence, optional AI-assisted analysis, partner/referral tools, GoHop Credits, QR tools, analytics, custom-domain features, team collaboration, conversion and ROI tools on eligible plans, curated marketer resources such as Traffic Center, Lead Capture & Follow-Up recommendations, Promotional Offers and contextual promotional placements, plus account-access and authenticated diagnostic tools intended to help identify common configuration or service issues. Features and limits vary by plan and may change over time.
You agree to use GoHop in line with our Acceptable Use Policy. Violating that policy is a breach of these Terms.
GoHop may curate or link to third-party traffic providers, lead-capture and follow-up systems, marketing tools, business resources, affiliate programs, related properties, and other products or services. These resources are provided for convenience and discovery. Unless a service is expressly identified as being fulfilled by GoHop, the external provider - not GoHop - is responsible for its product, claims, billing, support, delivery, availability, privacy practices, and terms.
Prices, features, availability, eligibility, and provider claims can change. You are responsible for reviewing the current information on the provider's site before purchasing or relying on a third-party service.
Some GoHop recommendations, Promotional Offers, contextual banners, or external links may be affiliate or referral links, may promote related properties, or may otherwise generate compensation for GoHop's operator. Compensation or ownership may influence inclusion or placement. See the Affiliate & Third-Party Disclosure for more information.
GoHop provides tools, analytics, routing, recommendations, and resource discovery, but does not guarantee traffic volume, traffic quality, leads, sales, conversions, commissions, rankings, revenue, profit, return on ad spend, or any other marketing or business outcome. Analytics can be affected by bots, blockers, privacy tools, network conditions, attribution limitations, and third-party systems.
When you purchase or fund a GoHop Managed Traffic order, your customer-facing campaign is a GoHop campaign even when one or more third-party suppliers are used behind the scenes for fulfillment. GoHop may select, split, replace, pause, resume, reconcile, or otherwise manage suppliers in order to fulfill the GoHop package, subject to the controls and limits presented in the service.
Supplier-reported delivery may differ from GoHop-observed traffic because of bot filtering, duplicate/repeat activity, geographic/device mismatch, reporting windows, redirects, blockers, provider methodology, and other technical factors. GoHop may use reconciliation, quality scoring, destination-health checks, provider readiness gates, circuit breakers, and bounded optimization controls to protect fulfillment. These controls do not guarantee a particular traffic quality, conversion rate, revenue result, or uninterrupted supplier availability.
Where GoHop provides automated provider operations, automation remains subject to configured safety gates, limits, cooldowns, verification, and operator controls. GoHop may freeze automation or require manual reconciliation when supplier state cannot be verified or appears to drift. A GoHop optimization or supplier action is an operational fulfillment decision, not a guarantee of campaign performance.
AI-generated explanations, copy, audits, and recommendations are provided for assistance and may be incomplete, inaccurate, or unsuitable for a particular campaign. You are responsible for reviewing AI output before acting on it. GoHop may meter, limit, suspend, change, or price AI usage to protect service reliability and subscription economics.
Smart Matches and Community/Marketplace Intelligence are relevance suggestions generated from visible GoHop data and user-provided goals. Match order, reasons, reputation context, and AI explanations are not endorsements, background checks, guarantees of identity or performance, financial recommendations, or proof that a member, seller, room, listing, or opportunity will be suitable for you. You remain responsible for reviewing the underlying information and deciding whether to connect or transact.
Referral attribution, reward eligibility, commission rates, attribution windows, approval requirements, payout thresholds, and redemption options are governed by the then-current GoHop program settings and policies. Referral tracking does not guarantee a reward. Suspected self-referral, duplicate-account, refund, chargeback, abuse, or attribution conflicts may be reviewed, withheld, reversed, or denied.
GoHop Credits are internal promotional/platform service credits. They are not cash, deposits, securities, cryptocurrency, or stored monetary value; have no cash withdrawal or cash redemption right; and may only be used for GoHop services or other uses GoHop expressly enables. GoHop may designate credit classes as transferable or non-transferable. Member-to-member transfers, when enabled, are subject to eligibility, account controls, limits, abuse review, and available transferable balance. A credit redemption request or member transfer does not by itself alter Stripe subscription status.
GoHop may apply different usage, transferability, expiration, and eligibility rules to different credit classes. A member's total displayed balance may therefore exceed the amount eligible for a particular service or transfer. If a class is configured to expire, the applicable expiration period applies to newly issued credits in that class as disclosed by the product; GoHop will not represent expired credits as cash or a withdrawal right.
GoHop may offer operator-reviewed credit incentives under published or in-product rules. Incentive programs may be enabled, disabled, capped, changed, or discontinued, and participation does not guarantee an award. GoHop may monitor unusual credit-transfer patterns and temporarily restrict transfers while suspected abuse, account compromise, duplicate-account activity, circular transfers, or other anomalous behavior is reviewed. Risk signals are operational safeguards and do not by themselves establish wrongdoing.
GoHop may sell one-time Credit Packs through Stripe. The amount charged and the GoHop Credits posted are determined by the server-side pack selected at checkout. Any promotional or bonus value included with a Credit Pack may be classified separately and may be non-transferable even when the purchased base credit is transferable. Credit Pack purchases are separate from recurring GoHop membership subscriptions and do not create a right to withdraw credits as cash. Marketing Exposure may offer configurable placement packages that can be funded with GoHop Credits or handled through another GoHop-approved arrangement. Credit-funded requests may reserve the stated credit amount at submission. Rejected or member-cancelled requests may receive an automatic credit refund before activation; activated or fulfilled placements consume the reservation. Placement prices, durations, inventory, plan allowances, and availability may change and do not guarantee impressions, clicks, leads, conversions, or revenue.
Eligible Marketplace Deal Workspaces may permit internal GoHop Credits to be used as a service-value settlement method. A buyer may reserve eligible credits for a specific deal, the seller must accept the proposed credit settlement, and those internal credits may be released to the seller only after the applicable GoHop workflow reaches buyer-confirmed completion. Cancellation, rejection, dispute review, or other platform controls may return or restrict a reservation as described in-product. Marketplace service-credit settlement does not create a cash payment, deposit, stored-value account, withdrawal right, escrow relationship, money-transmission service, or GoHop guarantee of the underlying seller performance.
GoHop may calculate and display reputation or contribution signals from activity that occurs inside the platform, including Community participation, collaboration activity, Marketplace response behavior and completed workflows, seller review status, and Partner conversions. These signals are intended to summarize observed GoHop activity only. They are not background checks, credit scores, endorsements, guarantees of character, guarantees of seller performance, or predictions of future results.
Badge eligibility and public reputation dimensions may change as GoHop improves anti-gaming controls, corrects data, or updates program rules. GoHop may withhold, disable, or recalculate a badge when underlying activity is reversed, removed, fraudulent, duplicated, manipulated, or no longer meets the stated criteria. Internal moderation, safety, fraud, or risk-review information may be used for platform governance but is not published as a public reputation score.
We aim to keep GoHop available and performant but do not guarantee uninterrupted access. We may perform maintenance, change features, add or remove providers/resources, revise limits, or discontinue parts of the service. Where practical, we will provide notice of changes that materially affect paid use.
GoHop is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service, third-party resources, or measured data will be error-free, uninterrupted, complete, current, or suitable for a particular campaign.
To the fullest extent permitted by law, GoHop and Black Star LIMO, LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost advertising spend, loss of data, or losses arising from a third-party provider or resource. Our aggregate liability for claims relating to GoHop is limited to the amount you paid GoHop in the 12 months before the event giving rise to the claim, except where law does not permit that limitation.
You agree to defend and indemnify GoHop against claims, damages, liabilities, and reasonable expenses arising from your use of the service, your content or destinations, your marketing claims or campaigns, your violation of these Terms or law, or your misuse of third-party resources accessed through GoHop.
We may update these Terms from time to time. If we make material changes, we'll provide notice through a reasonable method before they take effect where required. Continued use after the effective date means you accept the updated Terms.
These Terms are governed by the laws of the State of Connecticut, USA, without regard to conflict-of-laws principles.
If you open a GoHop support ticket, you are responsible for the information you place in the ticket. Do not submit passwords, API secret keys, webhook secrets, full payment-card details, or other credentials. Support conversations, including diagnostic summaries you choose to attach through the Problem Solver, may be retained as operational records as described in the Privacy Policy.
GoHop's Login Problem Solver and authenticated Problem Solver are assistance tools designed to identify common account-access, configuration, routing, domain, analytics, conversion, and billing conditions. Diagnostic results are based on the information available to GoHop at the time the check is run. They may not identify every cause, third-party outage, DNS condition, browser behavior, billing-provider issue, or external service problem, and they are not a guarantee that an issue will be detected or resolved.
You remain responsible for reviewing recommended actions before making consequential changes. When you choose to escalate a diagnostic result to Support, GoHop may include the diagnostic summary in the resulting support ticket.
To protect customer accounts and service availability, GoHop may apply temporary account lockouts, request throttling, rate limits, HTTP 429 responses, session controls, additional verification steps, or other reasonable security measures to login, signup, password-reset, verification, support, API, redirect, or other service endpoints. These controls may occasionally delay a legitimate request. Attempting to evade, defeat, automate around, or interfere with these controls is prohibited.
Questions about these Terms can be sent to support@gohop.pro.
GoHop may provide member profiles, topic channels, posts, replies, reporting, moderation, and related community features. You remain responsible for content you submit and for having the rights needed to submit it. You grant GoHop the limited rights needed to host, display, transmit, moderate, and operate that content as part of the service. Community participation is also subject to the Community Guidelines and Acceptable Use Policy.
Community networking may include connection requests, member-to-member direct messages, blocking, and message reporting. Direct messaging is intended for legitimate member communication and remains subject to the Community Guidelines and Acceptable Use Policy. GoHop may review a reported message and take proportionate moderation action when a participant submits it for review or when disclosure is otherwise required by law or necessary to protect the service.
Community may also include open or private Collaboration Rooms, group messages, room membership and roles, and optional shared resource links. Room creators and moderators are responsible for using their controls reasonably. Private-room status limits ordinary member access but does not prevent GoHop from reviewing a specifically reported message, enforcing service rules, responding to lawful process, or disabling a room when necessary to protect members or the service.
GoHop may hide, remove, or restrict community content or participation when reasonably necessary to enforce platform rules, protect users or the service, respond to reports, or comply with law. A Marketing Exposure opt-in or featured/promoted placement does not constitute an endorsement or guarantee of traffic, leads, conversions, revenue, or business results. Marketing Exposure requests are subject to review, scheduling, labeling, moderation, and removal. Submission alone does not create a guaranteed placement or charge unless separate commercial terms are presented and accepted.
Smart Alerts and saved searches are convenience tools that identify potentially relevant Community and Marketplace activity based on member-defined goals and visible GoHop data. Alert delivery does not constitute endorsement, verification, a background check, or a guarantee of suitability, availability, performance, or commercial outcome. Members control whether individual saved searches are active and whether they request email delivery; GoHop may apply operational limits or disable alert delivery when necessary.