Last updated: 9/20/2026
This Privacy Policy explains what information GoHop (operated by Black Star LIMO, LLC, where LIMO means Lead Intelligence & Marketing Optimization) collects, how we use it, and the choices you have. It covers two different roles we play: GoHop is the controller of the information you give us directly as a GoHop customer (your account, billing, team, and product-interaction data), and a processor of the click data your own links generate from your visitors, which you control.
Subscription payments are handled by configured payment providers such as Stripe and, when enabled, PayPal. We store your plan, billing interval, provider-issued customer/subscription references, subscription status information, and limited billing-event records needed for GoHop access, revenue reporting, reconciliation, and support. GoHop does not receive or store your full payment-card number.
Billing identity: because Black Star LIMO, LLC operates GoHop, that legal company name may appear in Stripe checkout, payment records, or receipts related to GoHop purchases.
When someone clicks a link you've created, we may log the destination resolved, IP address, approximate country (from IP), device type, browser, operating system, language, referring page, campaign parameters, bot/crawler status, and related routing or conversion information. For eligible paid-plan links, GoHop may also use a short-lived first-party visitor identifier to estimate unique visitors and unique redirects. The browser token expires after 24 hours and GoHop stores only a one-way hash, not the raw token. This data powers analytics, bot filtering, attribution, rotator logic, and conversion reporting.
When a signed-in user follows a curated traffic resource, lead-capture recommendation, or Promotional Offer through GoHop, we may record the account, user, resource or offer selected, associated GoHop link or rotator (when applicable), target URL, and timestamp. We use this information to provide referral analytics, understand which resources are useful, and operate our curated recommendation and advertising features.
GoHop may display contextual banners for related properties, third-party resources, or other promotional content. The ad system may use the current GoHop page or feature category to choose a relevant creative. GoHop does not use sensitive personal attributes to choose these house ads.
If you open a support ticket, GoHop stores the ticket subject, category, priority, status, account/user references, message history, assignment information, timestamps, and reply-read state so we can provide and manage support. Do not submit passwords, secret API keys, webhook secrets, or full payment-card details in support messages.
To protect accounts and the service, GoHop may process login and account-recovery events such as IP address, timestamps, request type, temporary rate-limit or lockout state, and a one-way hashed identifier derived from an email address or other recovery identity. These records are used to detect automated abuse, enforce login and recovery limits, investigate account-access problems, and protect GoHop infrastructure. GoHop's Login Problem Solver may also send an account-access summary to the verified or requested email address without publicly confirming whether an account exists.
When a signed-in user runs the GoHop Problem Solver, the service may inspect account configuration and recent operational data needed to diagnose the selected issue, such as link or rotator status, destination eligibility, domain verification/DNS state, analytics and conversion signals, billing/subscription state, and related configuration. If the user chooses to create a support ticket from the diagnostic result, the diagnostic summary and any notes the user provides become part of the support-ticket record.
If you use GoHop Community, we process the profile details you choose to provide, your visibility and Marketing Exposure preference, channel posts, replies, moderation/reporting records, and the account/user identifiers needed to attribute and govern that activity. Community posts and replies are shared with signed-in members. If you use Marketing Exposure, we also process placement requests, review state, schedule information, impression/click events, and the account/user identifiers needed for reporting and abuse prevention. A private profile limits access to the profile details, but it does not erase content you intentionally publish in Community.
If you use Community networking, GoHop processes connection requests and status, member blocking records, direct-message conversation metadata, message content, read-state timestamps, and message reports. Direct messages are visible to the conversation participants. GoHop operators do not receive a routine private-message browser; when a participant reports a message, the reported message excerpt and related report information are made available to authorized moderation staff for review, safety, abuse prevention, and enforcement.
If you use Collaboration Rooms, GoHop also processes room metadata, room membership and invitations, group-message content, optional shared resource URLs, read state, member roles, moderation actions, and room-message reports. Open rooms are discoverable to signed-in members; private rooms are invitation-only. Authorized operators can manage room availability and review reported message excerpts, but GoHop does not provide a routine operator transcript browser for private rooms.
If Community Reputation is enabled, GoHop may calculate reputation snapshots from activity already recorded in the platform, such as published Community contributions, participation across multiple days, collaboration-room roles and participation, completed Marketplace Deal Workspaces, Marketplace inquiry response and communication feedback, seller review status, and paid Partner conversions. Public reputation summaries are designed to expose only the enabled contribution/reliability signals and earned badges. Internal moderation and risk-review context used by authorized operations staff is not included in the public reputation summary.
Reputation signals are periodically recalculated and may therefore change as activity is completed, removed, reversed, corrected, or becomes stale. They are not background checks, credit scores, or guarantees.
If you use Smart Matches, GoHop may process the goal you enter together with visible Community profile fields, organic opportunity listings, active Marketplace listings, open Collaboration Room metadata, enabled reputation signals, and your own match feedback to produce relevance suggestions. Matching excludes private profiles, blocked relationships, direct-message content, private moderation notes, and private risk flags.
GoHop computes the shortlist inside the application first. If you choose the optional live-AI explanation and that feature is enabled, the configured AI provider receives a compact summary of the goal, selected match labels/titles, and deterministic match reasons. GoHop is designed not to send member email addresses, private messages, hidden moderation records, or private risk information in this AI explanation context.
When Managed Traffic is used, GoHop may process the selected GoHop destination, package and targeting settings, order and payment status, provider allocation records, provider campaign identifiers, supplier-reported status/delivery, internal supplier cost and margin records, quality/reconciliation snapshots, destination-health state, provider readiness/health/circuit state, optimizer recommendations, execution and recovery audit records, and related operational events. Provider credentials and protected adapter configuration are kept server-side and are not exposed to ordinary tenant views.
Traffic suppliers may receive the destination and targeting information needed to fulfill the campaign. Their systems may independently process IP addresses, user-agent/device data, geographic information, referrer information, and other request metadata under their own terms and privacy practices. GoHop may compare supplier-reported delivery with GoHop-observed campaign traffic for reconciliation and quality control.
When you use Quick Splash, Campaigns, Conversion Intelligence, GoHop AI, GoHop Partners, Partner Campaign Intelligence, or GoHop Credits, we may process page configuration, campaign relationships, splash views and CTA events, lead-form submissions you choose to collect, campaign cost/revenue fields, deterministic performance signals, AI action type and usage records, compact campaign summaries sent to a configured AI provider, referral identifiers, referral clicks, attributed signups and subscription events, reward records, credit-ledger entries, redemption requests, and related audit records.
GoHop AI is designed to send compact summaries rather than raw click-level history where practical. If live AI is enabled, the configured AI provider processes the submitted prompt/context under its own applicable service terms. GoHop records usage and cost-governance metadata needed to meter and operate the feature.
We do not sell personal information. We share information with service providers as needed to operate GoHop, and information may also be sent to a third-party website when you choose to click an external resource or offer.
Remote images. When you choose to display an externally hosted image in GoHop, the image is normally loaded directly by the visitor's browser from the third-party host. That host may receive ordinary web-request information such as the visitor's IP address, browser/user-agent information, and request timing under its own privacy practices. GoHop stores the image URL and related metadata but does not need to copy the image file into GoHop during the normal External Media save workflow.
Some external links may contain affiliate or referral identifiers. Those identifiers generally identify GoHop or its operator as the referring source, not you personally, although the destination provider may collect additional information after you arrive. See our Affiliate & Third-Party Disclosure.
We may also disclose information if required by law, or to protect the rights, safety, or property of GoHop, our users, or the public.
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@gohop.pro. If you're in the EU/UK, you may also have the right to lodge a complaint with your local data protection authority.
If you clicked a GoHop short link, the account holder who created that link controls the destination and any onward collection performed by that destination. GoHop processes the click data described above on that account holder's behalf. Questions about the content or data practices of a destination should be directed to the person or organization that shared the link or operates the destination.
GoHop is not directed at children and is not intended for use by anyone under 18 (or the age of majority where they live). We do not knowingly collect personal information from children.
We use reasonable technical and organizational measures designed to protect information, including password hashing, HTTPS encryption in transit, and access controls on application and administrative systems. No method of transmission or storage is perfectly secure, so absolute security cannot be guaranteed.
GoHop's infrastructure is located in the United States. If you access GoHop from elsewhere, information may be transferred to and processed in the United States and in other locations where our service providers operate.
GoHop may link to traffic providers, lead-capture systems, marketing tools, promotional offers, related properties, and other external websites. We do not control their privacy practices. Review the privacy policy of any third-party service before providing personal information to it.
We may update this Privacy Policy from time to time. Material changes will be announced through a reasonable method, such as email or an in-app notice, before they take effect where required.
Questions about this Privacy Policy can be sent to support@gohop.pro / P.O. Box 26091, Allingtown, CT 06516.
When you enable Smart Alerts, GoHop stores the saved goal, focus, cadence, delivery preference, matching results, match reasons, and read/email delivery timestamps needed to operate the feature. Optional alert emails are sent to the email address already associated with your GoHop account. Smart Alerts reuse the same visibility and privacy boundaries as Smart Matches and do not use private-message content or hidden moderation notes as matching inputs.